Outpatients - Attending for a clinic appointment

Please note all patients attending for an Outpatients appointment at The Balfour must check in first at our Central Reception desk, please do not go straight through to the Outpatients department or you may not be seen in a timely manner. Once you have checked in at Central Reception, please take a seat in the waiting area for either Outpatient A or Outpatient B as advised by Central Reception. 

It may be helpful to check your appointment letter the day before your appointment to make sure you know which Outpatient clinic you are attending and what time your appointment is.

If you receive an appointment for an Outpatient Clinic which you are unable to attend, please remember to call up and let us know so we can offer the appointment time to someone else and re-arrange a time to suit you. Contact details can be found on your appointment letter. 

Whilst we try to run Outpatient clinics as timely as possible, sometimes appointments can be delayed.  If you have onward transport to catch, please let the nurse/central reception staff know on arrival when you have to leave. We will make every effort to ensure you can be seen and can make it to your bus, ferry or plane.

Find out more about our Outpatients Department

The Balfour Restaurant 

The Balfour restaurant is open to patients and visitors and you will find a range of food and snacks to buy. There is also a seating area should you wish to use it.

Opening Times:

• Monday to Friday: 8.30am – 11.00am and 12.00pm – 3.00pm
• Saturday/Sunday/Public Holidays: 9.30am – 11.00am and 12.00pm – 1.30pm

Vending machines are also available with a range of food and drinks outside the breakfast and lunch opening times.