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Looking after our community and providing excellent care

Phone system downtime

Please be aware there is a planned communication outage to the phone system at The Balfour to allow for essential maintenance of our telephone system from 10am -12pm on Saturday 5 October where all external calls will be affected.

During this time if your call is urgent and cannot wait until after 12pm and you need to contact the Balfour Switchboard, please use the following number 07795453757.

Please be reminded that if you are unwell and require medical attention please call NHS24 on 111 or for serious accidents and medical emergencies phone 999.

We apologise for any inconvenience caused.

Getting in touch

We shall be delighted to hear from you, so here are the various ways of contacting us:

The Balfour

By telephone to:
01856 888100
(during office hours)

01856 888000
(out of hours)

By e-mail to:
ORK.feedback@nhs.scot

By letter to the address below:

Foreland Road
Kirkwall
Orkney
KW15 1NZ